Refund Guarantee
Last updated Nov 3rd, 2023
Refund Guarantee
To be eligible for a full refund, the following conditions must be met:
Completed the initial 2 onboarding calls (90min commitment)Completed the initial 2 onboarding calls (90min commitment)
Attended 8 1-on-1 calls with your Client Success Manager (aka. CSM)
Attended 12 Q&A Coaching Calls with Amer or Patrick
Complete the 11 videos assigned to you in the Welcome and Foundation sections (12 hour commitment)
Completed a financial analysis with your CSM of your business to ensure it is profitable and capable to take on an additional employee
Completed a simple exercise to ensure your business is focused on one niche to have the self-managing employee be focused on
Completed a pricing analysis to ensure that your bids are priced to always include a minimum of a 20% gross profit margin
Complete the first 5 videos in the Hiring section (5 hour commitment)
Have completed at least 8 Audition Days (have them on your jobsite for a day for a structured trial run) with candidates using our hiring framework who have passed our first 2 initial phone and in person interview filters.
If these conditions above are met and you’ve done your part, then you will be eligible for a full refund OR an option to continue working with us for free until we help you hire an employee.